Terms and Conditions

How to order? Shipping: All in stock items will be shipped within 5-7 days. All packages are shipped via USPS or UPS Ground. A physical address is necessary for delivery. If your package does not arrive in acceptable condition, do not accept it from the carrier. Our responsibility ceases upon delivery of our goods to the carrier. You must get a claim number from the carrier for any damage claimed. We apologize but we do not accept Canadian or international orders at this time. Handcrafted Items: We feature wonderful handcrafted items designed by skilled crafts people. Some items may vary slightly In color due to variations in paint, materials or the mood of the painter; we feel this adds to the charm. With some of our items, quantities are limited. Handcrafted items may take longer for delivery. Sizes may vary somewhat. Charms and embellishments may vary according to availability. Artist reserves the right to pick and choose pieces as they see fit according to design of piece. Not included: Unless specified, candles are not included with candle holders, flowers in containers are not included, bulbs are not included unless listed, etc. We simply show you how to display our things. If they are included, we will say so. Payments Accepted: Visa and Mastercard via Authorized.net Personal Check ($30 service charge on all returned checks. Merchandise will not be shipped until check clears.) Checks should be made payable to: Blackberry Mountain Gift Shoppe Money Order Cashier Check Sorry, no C.O.D.s Our Mailing address is: Blackberry Mountain Gift Shoppe 251 South Center Street, Casper, Wyoming 82601 Our email address is: bbmgs@qwestoffice.net Store Hours: Tuesday-Friday 10am-5pm, Saturday 10am-2pm. Closed Sunday and Monday. Sales Tax: Wyoming residents will be charged 5% sales tax. Placing an Order: Please use our secure online shopping cart to place your order. Simply click on the Add to Cart button to add an item to your order. You have the option to either check out or continue shopping. When you have finished shopping, click on the Check Out link and follow the simple directions. You will receive an email confirmation that your order has been received. Guarantee: We want you to be pleased with your purchase and experience with us. If for any reason you are not completely satisfied with your product, you may return it to us within 10 business days for a full refund less any shipping charges. Products must be returned in their original condition. Please make sure that you have properly packaged your product to prevent damage during shipment back to us. If the merchandise you return to us arrives damaged, NO refund will be given. If you have received a damaged item from us, you must notify us by email prior to returning it. Grab bags, sale items, personalized items and special ordered items are not returnable. Orders for personalized and drop shipped items are not returnable. Links: This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. How we use your information: Blackberry Mountain Gift Shoppe uses your information to better understand your needs and to provide you with better service. We use your information to help you complete a transaction, to communicate back to you, to update you on services, products and benefits. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest.